Michigan Opera Theatre Jobs & Part-Time Opportunities

Michigan Opera Theatre, a non-profit organization, is an Equal Opportunity Employer. Michigan Opera Theatre is supported by private donations, foundation and corporate grants, the State of Michigan through the Michigan Council for the Arts and Cultural Affairs, and by the National Endowment for the Arts, a federal Agency.

Learn how you can become a volunteer at Michigan Opera Theatre.

 

Chief Development Officer

September 2017

The Chief Development Officer (CDO) is a senior leadership position of the Michigan Opera Theatre with overall responsibility for all private philanthropy for the organization.  Through a positive and progressive leadership approach, guided by the artistic mission-based objectives of the organization, the CDO provides the leadership and direction necessary to ensure MOT’s philanthropic revenue goals are met in order to effectively move the organization toward a viable and sustainable future, ensuring mission focus and financial strength in the short and long term.  The CDO has oversight of annual and endowment fundraising strategies and activities as well as special campaigns for monies raised from individual, corporate, foundation and government sources.

 

REPORTING RELATIONSHIPS
The CDO reports to the President and CEO and works closely in collaboration with the artistic/administrative leadership team, the Board of Directors and staff in developing, planning and executing relevant and strategic fundraising initiatives. The CDO develops and manages significant external relationships with donors, vendors, key community members and corporate leaders.

KEY ACCOUNTABILITIES

  1. Effective Philanthropic Revenue Strategies. The CDO provides the leadership, management and oversight necessary to ensure that the company has effective and executable philanthropic revenue plans in place to effectively fund operations and to ensure financial strength.
  1. Strategic Implementation. The CDO will work in concert with the CEO, members of the board and members of the leadership team to implement fundraising initiatives to achieve goals and execute strategies effectively. The CDO must be a strategic thinker and a motivational leader who encourages innovative approaches to develop MOT’s philanthropic income streams and fiscal stability.
  2. Leadership. The CDO will be a trusted development leader, sought after for direction, with the strategic acumen and professional maturity to guide the fundraising team. Recognizing the artistic mission of the organization as well as the value of accountability, transparency and results, the CDO will lead staff to implement philanthropic income strategies and programs that support operations and achieve the organization’s strategic initiatives.
  3. Communication. The CDO must possess the leadership courage to take positions, and will be expected to develop effective relationships and compelling messaging that builds confidence among donors and community members in MOT’s vision and future.
  4. Relationships. The CDO will build confidence with the MOT’s internal and external constituencies through a variety of interactions, exhibiting competence in communicating about the MOT’s programs and operations and cultivating broad support for the organization.

 

Competencies:

Leadership – Creates impact by inspiring others; leads by example and inspires confidence; Motivates by empowering others; inspires others by creating a common vision; leads people through challenging change scenarios.

 

Influence – Uses understanding of others to influence outcomes; resolves differences while maintaining support; builds solutions with others; is politically aware and able to use influence without authority; builds networks, creating productive connections; communicates and owns difficult decisions.

 

Strategic Thinking – Translates insights, knowledge and analysis into long term plans; sees fundraising within the context of the wider organizational objectives; analyzes risk.

 

Communication – Engages others through effective dialogue; effectively adapts style to situation and audience; engages others through active listening; has excellent presentational skills and the ability to “pitch” effectively for contributions; is able to articulate the case for support of the organization with knowledge, passion and conviction.

 

Performance Management – Manages and drives performance; creates and develops high performing teams; inspires, motivates and engages people to excel; drives accountability for delivering goals and manages the consequences for under-performers.

 

Managing Talent – Recruits, promotes and advocates for the most talented people; provides regular and honest feedback, guidance and mentoring; creates a culture of growth, openness and teamwork

 

Working Across the Organization – Fosters a climate where people feel personally responsible for creating and sustaining the organization’s success and reputation; advocates the importance of sharing information and knowledge as a key to empowering people; thinks and acts for the wider organization; encourages others to build collaborative relationships with all parts of the organization and creates a shared culture of accountability and teamwork across the organization.

 

Innovation –  Uses creativity to challenge the norm and generate new donors, patrons, members and supporters; challenges the status quo; seeks new income opportunities; challenges others to see things differently; turns great ideas into reality; takes considered risk when the reward justifies it.

 

Relationship Management –  Manages high value relationships effectively in ways that maximize benefit to the organization; is able to identify, cultivate, solicit and steward major funders and partners in ways that maximize opportunities for long-term engagement.

 

Passion – Conveys passion and conviction for the mission of the organization; is an ambassador for organizational vision and values; inspires passion in others.

 

Personal Drive –Is driven to achieve exceptional results; demonstrates tenacity; develops a challenging aspirational vision for the future for the organization and strives to see it realized.

 

Specialized Knowledge – Demonstrates profound understanding of the relationship between the donor and the cause; has a clear understanding of the principles of non-profit governance; is experienced and capable in developing and implementing compelling campaigns; is able to speak fluently and convincingly about opera and dance.

 

Managing People – Listens; encourages; communicates; shares credit; takes responsibility; includes staff in planning, decision-making, facilitating and process improvement; accepts responsibility for subordinates’ activities/performance; makes self available to staff; provides regular constructive performance feedback; builds commitment; develops subordinates’ skills and encourages growth; solicits and applies feedback (internal and external); fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills; communicates effectively and often.

 

Motivation – Achieves challenging goals; demonstrates persistence; overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

 

Quality Management – Holds self and others to the highest standards; demonstrates accuracy and thoroughness at all times; consistently demonstrates a commitment to excellence befitting the historical legacy of the Michigan Opera Theatre.

 

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

 

 

Required Position Qualifications:

Specific Responsibilities:

Note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

 

Position Reports to:           President and CEO

Classification status:          Salaried, Exempt

Last updated:                   9/14/2017

 

 

Application Process:

To Apply for this position in confidence, please send resume and cover letter to: Employment@MOTopera.org

Michigan Opera Theatre is an Equal Opportunity Employer.  We value diversity in our workforce.

 

Data Resources Coordinator

The Data Resources Coordinator develops, supports and manages data and data processes critical to the success of Michigan Opera Theatre’s management of its patrons.

Specific Responsibilities:

  • Lead the configuration, maintenance, development and set up of ticketing systems for MOT productions, seasons and other ticketed events within Tessitura and Ticketmaster. Build and maintain events on the Ticketmaster system and the Tessitura ticketing system as assigned
  • Establish and maintain best practices around the use of data within Tessitura ticketing, ensuring and maintaining accurate data entry into Tessitura and training staff across the organization on data entry and extraction.
  • Participate in establishing and enforcing Data Protection policies and PCI compliance regulations
  • Deliver reporting and administration within Tessitura, including sales reporting and analysis.
  • Provide data-driven business intelligence support to Marketing, Development and Finance departments and interpreting analytics
  • With direction, work to devise and implement new integrated CRM and ticketing strategies
  • Facilitate generation of lists, advanced data extractions, custom reports and ad hoc queries
  • Work proactively with colleagues to drive Tessitura and data management initiatives.
  • Maintain the integrity of the data base.
  • Provide training for team members to facilitate individually produced, regularly needed data tracking and reporting. Develop and document processes and procedures to educate and train staff
  • Provide data to inform marketing decisions, grant reports, and other business information needs.
  • Create complex mailing lists and reports supporting direct mail for marketing, events and fundraising solicitations.
  • Project a professional image at all times and provide responsive, high quality follow-up to internal and external inquiries in a manner that is complete and timely.
  • At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, and members of the community.
  • Assist when needed with answering phones, reminder calls, or event registration.
  • Perform other duties as assigned.

Qualifications

  • Three to five years of experience working with and managing a relational database required.
  • Proficiency in Tessitura revenue management system highly preferred. Experience building events in Tessitura and/or Ticketmaster or other ticketing system highly preferred.
  • SQL programming knowledge and experience preferred.
  • Ability to work well under pressure, meet multiple and often competing deadlines is essential. Must be able to coordinate multiple projects simultaneously.
  • A detail-oriented penchant for and a love of precision.
  • Well-rounded interpersonal and clear communication skills.
Note:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.Salary is commensurate with experience and qualifications. Excellent benefits package
Application Process:
To Apply for this position in confidence, send resume and cover letter to:

Employment@MOTopera.org
Michigan Opera Theatre is an Equal Opportunity Employer. We value diversity in our workforce.

Technical Assistant

The Technical Assistant is a full-time, SEASONAL position in the production department of the Michigan Opera Theatre reporting directly to the Technical Director.

Responsibilities include:

Assistant must be a dependable self-starter capable of working independently and as a part of a team. Ability to maintain professional demeanor in fast paced, potentially stressful work situations is necessary.

Requirements include:

Schedule is flexible-generally business hours expected, some evening and weekend hours are necessary.

Typical dates of employment (varies)

March through May
October through December

Interested persons should send a letter and résumé to:

Dan Brinker, Technical Director
Michigan Opera Theatre
1526 Broadway
Detroit, MI 48226
dbrinker@motopera.org

Michigan Opera Theatre is an equal opportunity employer.

Sell Subscriptions for MOT

Be a voice for the Michigan Opera Theatre.

Looking for a few outstanding phone reps to call opera patrons for subscriptions. This is a part-time position.  Mondays-Thursdays, 5:00 p.m.-9:00 p.m. (availability to start as early as 3:00 preferred) and Saturday mornings.

Creative, exciting atmosphere.
Ideal second job. Ideal job for recently retired professional.
Perks include Free Tickets.

If you are a great communicator, motivated and dependable, please call (313) 961-3500,  option 6, extension 3208, and leave a message.

Similar experience preferred but not necessary. A passion for the Arts, and for Opera in particular, a plus!

Parking Center Staff

The Herman Frankel | Opera House Parking Center is accepting applicants for the positions of cashier, attendant, and flagger. Call Bob or Paul at (313) 965-4052.

Maintenance, Ushers, Bar Staff and Security

To apply for part-time maintenance, security, bar staff or staff usher positions, please pick up an application at the security desk at the Madison Avenue stage door entrance.

All other applicants please send your resume to:

Human Resources
Detroit Opera House
1526 Broadway
Detroit, MI 48226

You can also fax your resume to 313.237.3412.

Thank you for your interest in Michigan Opera Theatre and the Detroit Opera House!