Employment

Michigan Opera Theatre, a non-profit organization, is an Equal Opportunity Employer. Michigan Opera Theatre is supported by private donations, foundation and corporate grants, the State of Michigan through the Michigan Council for the Arts and Cultural Affairs, and by the National Endowment for the Arts, a federal Agency.

For information on how to become a volunteer at Michigan Opera Theatre, visit Volunteer.

Patron Services Research Associate

Position Title:           Patron Services Research Associate
Department:             Patron Services
Status:                      Full Time, Exempt, Salaried
Reports to:                Chief Patron Officer

 


Position Summary


The Patron Services Research Associate (PRSA) is responsible for identifying, collecting, organizing, researching, analyzing and disseminating information on stakeholders, stakeholder groups and issues of strategic importance in order to enhance the ability of the patron services department and the President to successfully acquire revenues for the activities of Michigan Opera Theatre (MOT).

Primary Responsibilities

  • Under the guidance of the Corporate and Foundations Manager, qualifies major gift prospects by researching and analyzing individuals and corporate entities for: connections to MOT and to other organizations, giving potential, and propensity to donate in order to establish priorities and strategies for the successful solicitation of donors. 
  • Researches, writes, and tracks grants to organizations that provide less than $1,000 in support.
  • Under the guidance of the Marketing Manager and the Ticket Services Manager, uses technology to pull lists and data; researches and tracks marketing processes; provides context to the data to support the season ticket and single ticket campaigns.
  • Devises strategies for acquiring new prospects in order to ensure the ongoing development, expansion, and renewal of the prospect base, to which MOT will turn for current and future support.
  • Manages the dissemination of information for individual, corporate, and foundation portfolios for use by the Chief Patron Officer, the President, and staff as needed.
  • Prepares detailed and up-to-date research briefings on prospects and/or groups of prospects for the Chief Patron Officer, the President, and staff in advance of calls and events in order to obtain optimal outcomes.
  • Participates in and contributes to the formulation of MOT’s patron services planning as it pertains to: information systems developments; the processes and procedures of prospect management; and related infrastructure support services.

 

Minimum Qualifications

  • Demonstrated ability to conceptualize and develop proactive prospecting methodologies to support organization goals, identify prospects, and understand wealth indicators, including income (estimated or public) and assets.
  • Demonstrated proficiency in utilizing multiple resources (electronic and other) to locate, acquire and compile information, including business and biographic information on donors and prospects.
  • Advanced analytical skills and ability to interpret/analyze financial and legal disclosures, trade documents, court and tax records, annual reports, real property files, etc.
  • Demonstrated ability to think critically and analytically in order to initiate and perform analyses.
  • Skill in analyzing and organizing information to identify philanthropic patterns, tendencies, and relationships among individuals, corporations, and foundations.
  • Ability to recall, recognize, and communicate interrelated information pertaining to philanthropic benefactors and prospects.
  • Ability to organize and manage a diverse range of assignments and projects with great efficiency, thorough attention to detail and follow through.
  • Exceptional writing and oral communication skills.
  • Demonstrated ability to analyze and synthesize data from a wide variety of sources, and present the resulting information in a clear summary.
  • One to three years’ experience in prospect research, development, library research or related field, preferably in an arts environment.
  • Knowledge of fundraising research methods. Working knowledge of terminology and resources specific to fundraising.
  • Proficiency at supporting and participating in prospect management.
  • Understanding of appropriate fund-raising strategies for different constituent types.
  • Excellent customer service skills.
  • Ability to prepare information in appropriate form for varying and different users and audiences.
  • Demonstrated skill in writing and editing logical, detailed, and analytical reports that support planning and decision making.
  • Demonstrated skill in formatting data so that it is easy to read and understand. Knowledge of commonly used reporting formats for communicating information relevant to a request.
  • Knowledge of database systems and the types of data necessary to support constituent relations. Strong skills using Excel, MS Word, and the internet. Ability to download and/or export information between systems.
  • Ability to maintain a prospect tracking system and record-keeping systems.
  • Demonstrated skill in information retrieval capabilities and protocols.
  • Knowledge of information available from county and state offices and other public and private agencies.
  • Knowledge of principal biographical and corporate resources, data bases, and other reference materials held by research libraries.
  • Ability and skill to exercise tact and diplomacy in dealing with others and to establish and maintain cooperative working relationships.
  • Excellent interpersonal skills to create effective collaborations among various levels of staff to bring complex projects to completion.
  • Ability to work effectively in a team environment.
  • Demonstrated ability to work independently, prioritize work and independently manage multiple, diverse and competing priorities while meeting deadlines; plan and develop meaningful objectives; and integrate the work of prospect research into overall patron department goals.
  • Strong problem solving skills and demonstrated ability to work under pressure.
  • Understanding of, and willingness to work within standards of ethics established by Association of Professional Researchers for Advancement (APRA) and other appropriate associations.
  • Ability to maintain confidentiality and work discretely with sensitive information.
  • Familiarity with and appreciation of the mission, vision and values of MOT.
  • Ability to handle sensitive and confidential information appropriately and with discretion.
  • Self-motivated and proactive in anticipating the information needs of the patron services department, and in acquiring such information.
  • Four-year degree or an equivalent combination of education and experience required.

 

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, patrons, volunteers, artists, vendors and the general public.
  • Work effectively as a team contributor on all assignments.

Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations

Interested parties should submit a resume including references along with cover letter by email to jobs@motopera.org, or to: Chief Patron Officer, Michigan Opera Theatre, 1526 Broadway, Detroit, MI 48226.

Special Events Manager

Position Title:           Special Events Manager
Department:              Patron Services
Status:                       Full Time, Exempt, Salaried
Reports to:                 Chief Patron Officer

 


Position S
ummary

The Special Events Manager manages and is responsible for the success of signature fundraising events for Michigan Opera Theatre to support the organization in raising revenues. These signature events include the annual Opera Ball, Bravo! Bravo!, marketing events, community programs, and pre- and post-performance events throughout the year. With direction from the Chief Patron Officer and support from staff in all affected departments, the Special Events Manager crafts event-based fundraising plans to meet revenue goals of individual events, and works with the entire organization in executing events and related fundraising plans.

Primary Responsibilities

  • Plans fundraising events in coordination with management, vendors and volunteers. Responsible for event logistics including venue, communication, vendor, staff and volunteer matters. Ensures all fundraising events are within budget, meet financial objectives, and appropriately represent Michigan Opera Theatre to the donor community.
  • Works with and supports volunteer leaders
  • Collaborates with Patron Services and Operations to produce successful events. Tracks and communicates progress, uses benchmarks and performance measures to meet goals.
  • Crafts strategy for and oversees logistics, vendor management, collateral, mailings, and look and feel of event.
  • Develops event-based fundraising strategy, working with team members to identify pipelines and to execute strategy.
  • Oversees solicitation strategy for events, including invitations, pledge collection, and gift processing.
  • Manages seating, registration, and financial reporting for all special events.
  • Manages a personal portfolio of individual relationships, learning and understanding their philanthropic missions, and working with them to determine the best sponsorship opportunities possible.

 

Competencies:

Outcome Oriented – Capacity to meet or exceed goals consistently; ability to parse large projects into achievable sub goals; ability to effectively peer-manage a team, as project leader, from start to finish to achieve goals. 

Relationship Management – Initiates and manages internal and external relationships effectively in ways that maximize benefit to the organization; develops transactional relationships into mutually beneficial partnerships; demonstrates leadership presence when working with partners.

Communication – Engages, persuades and inspires others through effective communication methods; effectively adapts style to situation and audience; engages others through active listening; develops tailored messaging and storytelling that integrates data and emotional appeal.

Project Management, Leadership and Teambuilding – Manages events from planning through execution as a project team lead, by engaging, aligning and managing diverse teams of staff, volunteers and stakeholders from across the organization to achieve a common goal.

 

Qualifications:

  • Four-year degree or an equivalent combination of education and experience required.
  • 3 years’ experience in event planning or event-based fundraising required. Non-profit experience strongly preferred.
  • Proficiency with a donor database management system is necessary. Strong skills using Microsoft Office, and the internet are required.
  • A passion for opera, dance, and the arts is strongly preferred
  • Must work evenings and weekends as scheduled and be present at every event..
  • Demonstrated proficiency with event production principles and practices.
  • Demonstrated experience working with fundraising volunteers and board members.
  • Demonstrated experience working with event vendors, including event management companies, rental companies, graphic designers, printers, production teams and mail houses.
  • Ability and skill to exercise tact and diplomacy in dealing with others and to establish and maintain cooperative working relationships.
  • Excellent interpersonal skills and leadership ability to create effective collaborations among various levels of staff to bring complex projects to completion.
  • Ability to work effectively in a team environment.
  • Demonstrated ability to work independently, prioritize work and independently manage multiple, diverse and competing priorities while meeting deadlines; plan and develop meaningful objectives; and integrate the work of special event fundraising into overall patron department goals.
  • Strong problem solving skills and demonstrated ability to work under pressure
  • Consistently excellent judgment and strong decision making capability.
  • Experience preparing and managing event budgets (expense and revenue). 
  • Ability to multi-task and change course on short notice when priorities change.
  • Strong capacity to analyze and solve problems.
  • Exceptional writing and oral communication skills.
  • Excellent customer service skills.
  • Strong organizational skills and attention to detail. Ability to prioritize work effectively and to follow tasks through to completion.
  • Key Relationships: Board of Directors, specific event committees and task forces, all external relationships with major donors and community partners, and especially other members of the staff of Michigan Opera Theatre.

 

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, patrons, volunteers, artists, vendors and the general public.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Interested parties should submit a resume including references along with cover letter by email to jobs@motopera.org, or to: Chief Patron Officer, Michigan Opera Theatre, 1526 Broadway, Detroit, MI 48226.

Part-Time Opportunities

Maintenance, Ushers, Bar Staff and Security

To apply for part-time maintenance, security, bar staff or staff usher positions, please pick up an application at the security desk at the Madison Avenue stage door entrance.

All other applicants–please send a resume to:

Human Resources
Detroit Opera House
1526 Broadway
Detroit, MI 48226

Or fax to: 313-237-3412.

 

Thank you for your interest in Michigan Opera Theatre and the Detroit Opera House.