Ticket Office Hours

The Detroit Opera House Ticket Office hours are as follows:

Ticket Exchange

Subscribers may mail or fax their ticket exchange request at any time throughout the season, provided that a written request accompanying the VOIDED tickets is received no later than 48 hours prior to the date of the performance. Be sure to include the voided parking ticket. First exchange is processed free of charge. Any exchange thereafter is subject to a handling fee.

Non-subscribers have the option of presenting their tickets via US mail or in person, provided that a written request accompanying the VOIDED tickets is received no later than 48 hours prior to the date of the performance. Be sure to include the voided parking ticket, if any. The non-subscription exchange fee is $10 per ticket.

We regret that we cannot accept exchanges by phone.

Exchange by Mail

Detroit Opera House
Attn: Ticket Office
1526 Broadway
Detroit, MI 48226

Exchange by Fax

Detroit Opera House
Attn: Ticket Office
1526 Broadway
Detroit, MI 48226
313.237.3412

Exchange in Person

Tickets may be exchanged at the Ticket Office during normal business hours, Monday-Friday, 10:00 AM to 5:30PM (weekend vary).

Refunds

We do not offer refunds or cancelations. Prior to the performance you may donate your ticket(s) to Michigan Opera Theatre and receive a donation tax-receipt.

Will Call

The Will Call window, located on the Broadway Street side, opens 90 minutes before the performance. If your “will call” tickets include prepaid parking, you may proceed first to the Parking Center. Policies and discounts may vary according to availability.

Prepaid Parking

Prepaid parking in the Herman Frankel | Opera House Parking Center guarantees you a spot at the lowest possible price. Prepaid Parking must be purchased 72 hours prior to curtain, after which remaining parking spaces may be purchased directly from the parking attendant on a cash-only, first-come-first-served basis.

Seat Numbering

House-right seats are identified with even numbers: 102, 104, 106, etc. House-left seats are numbered odd: 101, 103, 105, etc.

Late Seating

Latecomers are seated during a pause in the program. Late seating policies are at the discretion of the production, not Opera House management.

Accessible Seating

Accessible seating locations for patrons in wheelchairs and those visibly impaired are located in all prices ranges on the orchestra level and other designated locations. If you require special accommodations, ask about these locations when inquiring about tickets.

Children

Children are welcome. Babies in arms are not permitted. All guests are required to hold a ticket, regardless of age.

Fees

Ticket purchases are subject to the following additional fees: