For rates and information regarding Detroit Opera House advertising and promotional opportunities, please contact us at 313-237-3279.
Accessible seating for patrons in wheelchairs is available in all price ranges on the orchestra level. When inquiring about tickets, please ask about these locations if you require special accommodations.
No beverages may be brought into the Detroit Opera House or Cadillac Café. Michigan law prohibits the sale of alcoholic beverages to persons under the age of 21. Therefore, guests will be required to show proper identification and proof of age when purchasing alcoholic beverages at the Detroit Opera House and Cadillac Café. Guests may not take any alcoholic beverages out of the Detroit Opera House or Cadillac Café.
Guide Dogs and/or Assistance Dogs are welcome into The Detroit Opera House or Cadillac Café. No other animals are permitted.
ASSISTED LISTENING DEVICES
Assisted listening devices are available on a first-come, first-served basis. Please see an usher to request this service, or visit the Guest Services desk located in the Vincent Lobby (Madison Street entrance). Although this is a complimentary service, we will request to hold a piece of personal identification while you are using the device. Please contact the ticket office at (313) 237-SING (7464) should you desire special consideration.
A Flagstar Bank ATM is in the Herman Frankel | Opera House Parking Center, and on the main floor near the Broadway entrance.
BANNERS / SIGNS
No banners or signs may be brought into the Detroit Opera House. Nothing may be hung over a railing where it might interfere with the performance. Banners will be removed.
Celebrate your birthday – or any other special occasion – at The Detroit Opera House or during an event. Please call (313) 237-3284 for special catering requests during and event or (313) 237-3418 for more information about renting the Detroit Opera House.
The Michigan Opera Theatre Boutique is on the Broadway Street side of the Grand Lobby.
The Detroit Opera House Ticket Office hours are as follows: Non-performance weeks – Monday-Friday 10:00 a.m. to 5:30 p.m. Performance days –10:00 a.m. through the first intermission of the evening’s performance, except Saturdays and Sundays, when the ticket office will open two hours prior to curtain time.
Cameras and recording devices are allowed inside the lobby areas of the Theatre. Taking photographs of the theater or any performance is strictly prohibited. As a courtesy to our guests, we ask that all paging devices, cellular telephones and alarm watches be switched to silent mode prior to the start of all performances.
Canadian currency is not accepted at the Detroit Opera House or Cadillac Café.
Children are welcome. However, all guests are required to hold a ticket, regardless of age. Babies in arms are not permitted. And, while we do not enforce a universal age limit for performances, we do ask parents to use their best judgement with regard to the appropriateness of individual performances for their own children. We ask all of our guests to be considerate of their fellow patrons so everyone is able to enjoy the performance without unnecessary distraction.
Coat Check is located at the Guest Services desk, in the Vincent Lobby (Madison Street side). Cost is $1.00 per coat. Please note that the Detroit Opera House does not accept responsibility for any personal articles that are not checked at the coat check.
No coolers or backpacks will be allowed into the Detroit Opera House. Large bags measuring over 16x16x8 are also not allowed into the Detroit Opera House. All permitted bags including purses, briefcases, and diaper bags will be subject to search before entering the Detroit Opera House. Patrons are encouraged to arrive early and to allow additional time when entering the Detroit Opera House. No bottles, cans, or other liquid containers are allowed into The Detroit Opera House or Cadillac Café.
Be advised that, for purposes of Michigan Compliance Laws, Section 28.425o(1)(f), this is an entertainment facility which has a seating capacity of more than 2,500 individuals. It is therefore unlawful to carry a concealed pistol on the premises.
There are a variety of food and beverage items available throughout The Detroit Opera House. The Detroit Opera House has multiple bar location(s). Food is also available from the Cadillac Café. The Cadillac Café is always open before and during Detroit Opera House Events. Please visit www.cadillaccafedetroit.com for more information.
Detroit Opera House, 1526 Broadway, Detroit, MI 48226. (313) 961-3500
DETROIT INFORMATION/DETROIT VISITORS GUIDE
For a visitor’s guide that lists various hotels, restaurants, and other general Detroit information, call (800) DETROIT (800-338-7648) or visit www.visitdetroit.com
The Detroit Opera House is at 1526 Broadway. It covers one city block between Witherell, John R., Broadway and Madison.
For MDOT lane closure and construction, click here. [http://mdotwas1.mdot.state.mi.us/public/LaneClosure/]
Exit I-375 (toward Civic Center). Go a quarter mile and exit at Madison (on the left). Continue on Madison about a half mile. The Opera House will be on your left.
Take the Grand River exit (exit 50). Stay on the service drive, which will take you to Woodward. Turn right (south) onto Woodward, go three lights past the Fox Theater and turn left onto Witherell (after Grand Circus Park). Go one block. The Opera House will be on your right.
Woodward Avenue southbound
Go three lights past the Fox Theater and turn left onto Witherell (after Grand Circus Park). The Opera House is one block east of Woodward.
Jefferson Avenue westbound
Turn right onto Woodward, go three-quarters of a mile north to Witherell (one block north of John R). Turn right onto Witherell, go one block.
M-10 (John C. Lodge) southbound
Exit Bagley (on the left). Follow Bagley a half mile (it veers left at Cass) until it ends at Park. Turn right onto Park and cross Woodward (Park becomes Witherell east of Woodward). Go one block. The Opera House will be on your right.
Exit I-75 south (exit 216A to Flint/Toledo). Take I-75 south to I-375 (toward Civic Center). Go a quarter mile and exit at Madison (on the left). Bear right and continue on Madison about a half mile. The Opera House will be on your left.
Take I-94 to M-10 (John C. Lodge) south. Exit at Bagley (on the left). Follow Bagley a half mile (it veers left at Cass) until it ends at Park. Turn right onto Park and continue across Woodward (Park becomes Witherell east of Woodward). Go one block. The Opera House will be on your right.
Take I-96 to I-75 north. Exit at Grand River. Stay on the service drive, which will take you to Woodward. Turn right (south) onto Woodward, go three lights past the Fox Theater and turn left onto Witherell (after Grand Circus Park). Go one block. The Opera House will be on your right.
The Ambassador Bridge
Take I-75 north about four kilometers and exit at Grand River (exit 50). Stay on the service drive, which will take you to Woodward. Turn right (south) onto Woodward, go three lights past the Fox Theater and turn left onto Witherell (after Grand Circus Park). Go one block. The Opera House will be on your right.
The Detroit-Windsor Tunnel
Exiting the tunnel, bear right at Randolph and go about one kilometer. Bear left at Broadway. The Opera House will be on your right.
The Detroit Opera House has no dress code. At any given performance you may see evening gowns, and you may see blue jeans. Most people dress somewhere in between, i.e., business attire or Sunday best. Formal attire is always welcome but most of our patrons reserve it for premieres and galas.
You should dress comfortably—”life is short, opera is long,” the saying goes—and remember that if you want to dress up, the opera provides a perfect excuse.
Please call (313) 961-3500 for information regarding possible employment opportunities. You may also see our current job postings by looking at our Employment page [www.michiganpera.org/aboutus/employment].
If there is any type of emergency situation that might cause a delay of the show or an evacuation of the Detroit Opera House please direct your attention to the properly marked exits located on house left & right and listen for announcements on the PA system. Detroit Opera House event associates will also provide direction. Guests with special needs should contact the nearest event associate for assistance.
Ticket exchanges are available to Opera and Dance subscribers only. Otherwise, no exchanges are available for tickets to Detroit Opera House events. Should you have any questions regarding ticketing please contact the Ticket Office at 313-237-7464.
The patron elevator is located on the Madison Street side of the Opera House in the Smith Lobby.
EMERGENCY, IN CASE OF
Doctors and parents are advised to leave their seat location (located on ticket) and our emergency number, (313) 237-3257, with their service or sitter in case of an emergency. Please observe the lighted exit signs throughout the theater. In event of fire or other emergency, please remain calm and walk—do not run—to the nearest exit. Our ushers are trained to lead you out of the building safely. A trained Emergency Medical Technician is on site during most events. See an usher or staff member to contact the EMT.
For guests in need of medical assistance, a medical staff member is located on the main Detroit Opera House floor near the front door of the Vincent Lobby. If immediate medical attention is required, please contact the nearest event staff member for assistance.
Guests are not permitted to bring food into the Detroit Opera House. No bottles, cans, or other liquid containers are allowed into the Detroit Opera House. Food is available inside the Cadillac Café and from the Detroit Opera House concession stands located throughout the Detroit Opera House.
For the safety and enjoyment of all, guests are requested to not interfere with a performance of the show, trespass onto the stage area, or any other restricted areas. Interference and trespassing are prohibited by Detroit Opera House policy and a City of Detroit ordinance. Persons who violate this ordinance are subject to ejection or arrest and prosecution.
Doors open 90 minutes before show time. Should you have additional questions please contact the Ticket Office at (313) 237-7464.
The Detroit Opera House intends to provide all of our guests with a safe, comfortable and enjoyable atmosphere. Therefore, the Detroit Opera House has established the following rules for expected guest conduct.
• Guests interfering with other guests’ ability to enjoy the show / event.
• Guests wearing obscene, indecent, or event restricted clothing may not be allowed on Detroit Opera House property;
• Guests using foul or abusive language or gestures will be asked to refrain from such;
• Guests appearing impaired by alcohol or drugs will be approached by Security;
• Guests interfering with the progress of the show or going into restricted areas will be ejected from the Detroit Opera House and subject to arrest and prosecution;
• Guests refusing to show their ticket when asked by a Detroit Opera House representative;
• Guests attempting to sit in seats for which they are not properly ticketed.
Those observing other guests violating the Detroit Opera Houses’ policies should report the incident to the nearest Detroit Opera House associate.
For the comfort and viewing of all guests, the Detroit Opera House encourages all guests to use courtesy and restrict movement in the seating areas during any performance.
HERMAN FRANKEL AND BARBARA FRANKEL LOUNGE
Located on the Madison Ave side of the Box Level. Reserved for DiChiera Society Members with proper ID. Questions regarding membership should be directed to the Development Department at 313-237-3268.
No laser pointers, or other laser devices, are allowed inside the Detroit Opera House.
Latecomers will be seatedp only during an appropriate pause in the program. Late seating policies are at the discretion of the production, not Opera House management.
LOST AND FOUND
Lost & Found is at the Safety and Security Department Located at the Madison Stage &* Administrative Office Entrance. Please see an usher if you have misplaced an article, or call (313) 961-3500. Items will be held in Lost & Found for 30 days.
LOST OR STOLEN TICKETS
Reprints for tickets lost or stolen may require written proof of the show date and seat location detail. A police report may also be necessary. Tickets that can be verified as lost, stolen or not received may be reprinted and held for pickup on the show day. For more information, please contact the Detroit Opera House Ticket Office at 313-237-7464.
Detroit Opera House, 1526 Broadway, Detroit, MI 48226.
There is no paging except in the case of an emergency. Please contact the nearest Detroit Opera House associate should you have or experience any emergency.
MOBILITY IMPAIRED SEATING
Seating is available for our guests with mobility impairments in various seating categories throughout The Detroit Opera House. For more information, please contact the Ticket Office at 313-237-7467 (See also SEATING AREAS, TICKET PURCHASE)
Airhorns, bullhorns, bugles, cowbells or any other type of noisemaker that is deemed offensive or dangerous to guests or performers are prohibited.
OPERA TALKS, DANCE TALKS
Our popular mini-lectures offer a wonderful opportunity to gain insight into the evening’s performance and meet new friends. Opera Talks and Dance Talks begin one hour before curtain and are free to all ticketed guests. Opera Talks are accessible by going to Aisle 6 on the main floor.
The public address system may be used for paging only in emergency evacuation situations. No other pages will be made. Those seeking assistance should see the closest Detroit Opera House associate.
Free speech activities may not impede safe pedestrian flow or block access to the doors & exits of the Detroit Opera House. It shall be up to the discretion of the Security to ask individuals to move if it is felt that a safety hazard or impediment of the free flow of pedestrian traffic is occurring. Vending, peddling or product sampling is not allowed.
HERMAN FRANKEL | OPERA HOUSE PARKING CENTER
Prepaid parking is available for opera, dance, and other events (prices vary). Reserve parking when you purchase tickets online or call (313) 237-7464 to prepay. Monthly and daily parking is also available at the Herman Frankel | Opera House Parking Center located at 1426 Broadway. The parking center has convenient entrances located on both John R. and Grand River. The Parking Center has 24 hour access. For more information about the Parking Center please call (313) 965-4052.
Offered mostly for rental concerts. This area consists of loose red velvet seats placed on the orchestra pit floor.
Prepaid parking in the Herman Frankel | Opera House Parking Center is available to subscribers.
Valet parking is available to DiChiera Society members and Dance Patron Circle members during Opera & Dance performances.
ALL EVENTS HAVE A NO RE-ENTRY POLICY. However, Guests needing to exit and re-enter the Detroit Opera House to retrieve items from their vehicle, etc. may do so only be seeing the Door Supervisor at the main doors to make appropriate accommodations.
RESALE OF TICKETS/SCALPING
Tickets may not be resold or offered for resale in a manner or at a price in violation of any Federal, State or Local law or regulation. Resale of show or event tickets at any price is strictly prohibited in and around the Detroit Opera House. The Detroit Police Department may ticket violators.
Following is a list of Detroit Opera House restrictions:
• Cameras may or may not be permitted per the discretion of Artist Management; note: tri- or uni- pods are prohibited. Video is not permitted
• Plastic baby bottles if you have a child in your party
• Diaper bags (subject to inspection)
• Chains, spikes, pins, and large jewelry for certain shows
• Liquid containers
• Bags larger than 14x14x14
• Sticks, including signs attached to sticks
• Fireworks, firearms or other weapons
• Air horns, bullhorns or other noise makers
• Animals (except certified service dogs or service dogs in training)
• Beach balls or other inflatable items
• Laser devices/pointers
There are two ladies’ restrooms: down the stairs off the Ford Lobby (Broadway Street entrance), and on the third floor Madison Street side (press “3R” on the elevator). Gentlemen’s restrooms are located under the Grand Staircase and on the third floor, Broadway Street side (press “3” on the elevator.) Both third floor restrooms are wheelchair accessible. A unisex, wheelchair accessible restroom is located in the Cadillac Opera Café.
The Detroit Opera House is available for rent by your organization. Please call (313) 237-3418 for more information.
A schedule of Detroit Opera House events is available on line. Season brochures for opera and dance as well as flyers for other events are available in brochure racks in both lobbies and at the Herman Frankel | Opera House Parking Center.
The Detroit Opera House is a smoke-free facility. Ash receptacles are provided on the exterior of all entry doors for those who wish to smoke.
Official artist souvenirs are available during shows located inside the Detroit Opera House Boutique Located inside the Ford Lobby entrance of the Detroit Opera House.
The Detroit Opera House is dedicated to accommodating the needs of our guests with disabilities and their families and friends so that they may all enjoy their visit to The Detroit Opera House. Should you have any questions please contact the nearest staff member.
STUDENT / SENIOR DISCOUNTS
Discounted tickets for students and seniors with proper identification may be available for Opera and Dance performances 90 min prior to curtain.
The Detroit Opera House is interested in our guests’ ideas and suggestions for making a visit to The Detroit Opera House more enjoyable. Please forward your thoughts to us by a letter to the office, or by phone.
Food and beverage consumption outside the Detroit Opera House or in the surrounding parking facilities (including inside parked vehicles) is unlawful and prohibited.
Tickets for Ticketmaster events are available in person at the Detroit Opera House Ticket Office (facing Small Plates) and at all Ticketmaster outlets including Macy’s. Charge by phone: (800) 745-3000, or charge on the web at www.ticketmaster.com.
The Detroit Opera House Ticket Office (box office) hours are as follows: Non-performance weeks – Monday-Friday 10:00 a.m. to 5:30 p.m. Performance days –10:00 a.m. through the first intermission of the evening’s performance, except Saturdays and Sundays, when the ticket office will open two hours prior to curtain time.
Guided tours of the Detroit Opera House are available upon appointment only. For more information contact Marketing at (313) 965-3500.
Ushers are stationed at the top of each aisle. If you have a question or concern, please inform an usher, and they will contact management. If you are interested in becoming a volunteer usher, please call the usher hotline at (313) 237-3252.
Guests’ packages and containers
Are available in the Smith Lobby to assist guests to and from their seats.
Will-Call Tickets can be picked up at any of the Ticket Office windows beginning 90 minutes prior to curtains.